Information Technology

CPMG offers IT service to help streamline your workflow, saving you time and money, with just one place to call for all your needs.

When your system is in trouble, we provide solutions to keep your business running. Our helpdesk is available 24 hours a day, 7 days per week and 365 days a year, so there’s never a time when we can’t be reached. We receive approximately 500 calls per month- 62% of these calls are resolved immediately via telephone or e-mail. We will minimize practice downtime by providing loaner hardware to keep your practice functioning until a resolution is delivered. Our supported applications are hosted in a secure, climate-controlled, central data center with generator backup in case of power outages.

We can manage everything from your IT hardware and software, to electronic data exchange, file builds, back ups, and security.

Our services include:

  • Data Protection with secure off-site storage of daily back ups
  • WAN/LAN network management for data and voice services
  • Secure, firewalled Internet/email solutions
  • Hosted Allscripts Vision Practice Management and Enterprise EHR applications
  • Electronic Data Interchange meeting national billing and clinical standards
  • Hardware and software upgrades
  • Secure, encrypted web portals

In addition, we can offer consulting for IT projects including:

  • Installation of practice owned non-supported software applications
  • Planning for office relocation or renovation
  • Workflow redesign